Why isn't My Sykka Card Working in a Certain Country?

Sykka cards work in over 200 countries and regions, so in most places they'll be accepted wherever Mastercard is. A few situations can still cause a payment to fail:

The country restricts foreign cards

Some governments limit or block payments on cards issued outside the country, or require merchants to use domestic card networks only. In these places even a valid, funded card may be declined.

The merchant's terminal doesn't accept international cards

In some regions, card terminals or online payment gateways are set up for local cards only. This is a merchant-side limitation — other merchants nearby may work fine.

The country is restricted

Because of sanctions or licensing rules, Sykka cards can't be used in a small number of countries. Transactions there are declined automatically.

What you can try

• Use a locally accepted payment method as a backup.
• Try the merchant again, or try a different merchant nearby.

Remember that transactions in currencies other than USD are subject to the foreign transaction fee.