Legal Directory

SYKKA User Agreement

Last updated: September 2026

Welcome to the SYKKA platform (the “Platform”) and the services provided through the Platform (the “Platform Services”) by Photon Dance Technology Limited (“Photon Dance”, “we”, “us” or “our”).

Before registering a SYKKA Account, applying to become a User, or accessing or using any Platform Service, please read this SYKKA User Agreement (the “Agreement”) and the Privacy Policy carefully and ensure that you understand and agree to their terms.

If you do not agree to this Agreement or the Privacy Policy, please do not register for or use the Platform Services. By clicking “agree to our Legal Agreements and the Privacy Policy” on the Platform, completing the registration process, submitting a User application, or accessing or using any Platform Service in any manner, you acknowledge that you have read, understood and agreed to be bound by this Agreement, the Privacy Policy and any applicable Rules subsequently published by us.

To the extent permitted by Applicable Law, your electronic acceptance, including your act of clicking the relevant acceptance button, shall constitute your electronic signature and shall have the same legal effect as a written signature.

1. Contracting Parties

1.1This Agreement is a legal agreement between Photon Dance Technology Limited and you in relation to your registration for, access to and use of the Platform Services.

1.2User who has completed registration for a SYKKA Account; has submitted an application to register for a SYKKA Account; or accesses or uses any Platform Service in any manner (“User” or “you”).

2. Content and Validity of the Agreement

2.1The documents comprising this Agreement include: the main body of this Agreement; the Privacy Policy; applicable service terms; rules; notices, statements, warnings and instructions published by us; and any other terms expressly incorporated into this Agreement. The documents listed above form an integral part of this Agreement and have the same legal effect as the main body of this Agreement.

2.2“Rules” means any rules, policies, notices, statements, warnings, instructions, guidelines and other requirements issued or published by us from time to time in relation to the Platform or the Platform Services. You shall comply with all applicable Rules when accessing or using the Platform Services.

3. Services Provided

3.1The Platform Services comprise the software, systems and technology infrastructure made available by Photon Dance to support SYKKA. Depending on the services activated or made available to you, the Platform Services may include:

  1. a.Platform infrastructure services, including hosted software, databases, system environments, servers and technical infrastructure supporting SYKKA;
  2. b.Account and access management services, including account creation, user access management, role management, authentication and security controls;
  3. c.API and integration services, enabling SYKKA and related systems to connect to the Platform;
  4. d.Digital asset wallet and ledger functionality, including wallet address management, balance records, transaction records and transaction-status updates;
  5. e.Fiat and payment integration services, including integrations with banks, payment institutions, payment networks and other third-party service providers;
  6. f.Compliance and risk-management tools, including identity verification, sanctions screening, transaction monitoring, fraud detection and case-management functionality;
  7. g.Reporting and reconciliation tools, including transaction reports, account statements, operational reports and settlement records;
  8. h.Technical support and maintenance services; and
  9. i.other services, functionalities or features that we may make available from time to time.

3.2The availability of any Platform Service may depend on:

  1. a.your jurisdiction;
  2. b.your eligibility and risk profile;
  3. c.the applicable service version;
  4. d.the availability of relevant banks, payment institutions, card schemes, blockchain networks or other service providers;
  5. e.technical conditions;
  6. f.Applicable Law; and
  7. g.the services actually activated for your SYKKA Account.

Not all Platform Services or functionalities will be available in all jurisdictions or to all Users.

3.3We may, at our discretion, modify, optimize, upgrade, suspend or discontinue any Platform Service or functionality, including by:

  1. a.replacing or modifying software;
  2. b.enhancing or reducing functionality;
  3. c.upgrading the Platform;
  4. d.changing technical or security requirements; or
  5. e.introducing new services or service modules.

Where reasonably practicable, we shall notify you in advance of any material change that is expected to materially affect your use of the Platform Services.

3.4We may conduct scheduled or emergency maintenance, upgrades, repairs or security work. Access to all or part of the Platform may be temporarily suspended or restricted during such activities. We shall use reasonable efforts to minimize disruption, but we do not guarantee that maintenance or updates will not affect the availability or functionality of the Platform Services.

4. Account Registration

4.1You shall register a SYKKA account ("SYKKA Account") in your personal name. During registration, you need to fill in true, legal and valid personal information as required by the Platform (including but not limited to name, ID number, contact phone number, email address, company name, etc., hereinafter collectively referred to as the "Personal Registration Information").

4.2You promise and guarantee that the Personal Registration Information provided is true, accurate, complete and free from false, invalid or illegal circumstances. If the Personal Registration Information changes, you shall update it by yourself through the Platform function or notify us in writing in a timely manner. If the Personal Registration Information you provide is incorrect, false, invalid, etc., or we have reasonable grounds to doubt the authenticity and legality of such information, we have the right to reject your registration application, or suspend or cancel your SYKKA Account, and at the same time restrict or terminate the provision of Platform Services to you. The losses arising therefrom shall be borne by you and your affiliated company.

4.3Identity authentication information such as the username and password of the SYKKA Account shall be kept by you on your own, and you shall bear legal responsibility for all operation behaviors under the SYKKA Account. If you find security problems such as account theft or unauthorized use, you shall immediately notify us and cooperate with us to take corresponding measures. Losses caused by your failure to properly keep account information or failure to notify in a timely manner shall be borne by you and your affiliated company.

4.4After receiving the registration application, we will review the information you submitted, and the result will be notified to you through Platform internal message, email or SMS. After passing the review, you officially become a SYKKA User.

5. Rights and Obligations of Both Parties

5.1 Our Rights and Obligations

  1. a.provide the Platform Services made available to you;
  2. b.use commercially reasonable efforts to maintain the operation and security of the Platform;
  3. c.provide reasonable customer support through the channels designated by us;
  4. d.process your information in accordance with this Agreement, the Privacy Policy and Applicable Law;
  5. e.provide notices relating to material changes to the Platform Services where reasonably practicable; and
  6. f.take reasonable measures to protect the security of the Platform.
  7. g.update, modify, suspend or discontinue any Platform Service;
  8. h.monitor your use of the Platform;
  9. i.conduct verification, compliance, fraud, security and risk assessments;
  10. j.request additional information or supporting documents;
  11. k.reject, delay, block, reverse or restrict Transactions or other activities;
  12. l.restrict access to particular services, assets, currencies, jurisdictions or features;
  13. m.suspend or terminate your SYKKA Account or access to the Platform Services; and
  14. n.disclose information where required or permitted by Applicable Law.

5.2 Your Rights and Obligations

You shall:

  1. a.use the Platform Services only for lawful and authorized purposes;
  2. b.comply with this Agreement, the Privacy Policy, the Rules and Applicable Law;
  3. c.provide true, accurate, complete and up-to-date information;
  4. d.properly protect your SYKKA Account and security credentials;
  5. e.promptly notify us of any unauthorized access, security incident or suspected error;
  6. f.cooperate with our verification, compliance, fraud, security and risk-management procedures;
  7. g.comply with applicable requirements relating to Digital Assets, payments, cards, taxes and financial crime prevention;
  8. h.not use the Platform Services for fraud, money laundering, terrorist financing, sanctions evasion or any other unlawful activity;
  9. i.not allow another person to use your SYKKA Account;
  10. j.not copy, modify, translate, decompile, disassemble or reverse engineer the Platform;
  11. k.not interfere with or compromise the security, stability or operation of the Platform;
  12. l.not exploit any vulnerability, error, defect or technical loophole in the Platform;
  13. m.not use automated means to access, scrape, overload or extract data from the Platform;
  14. n.not sublicense, resell, lease or otherwise commercially exploit the Platform Services without our prior written consent; and
  15. o.comply with all reasonable instructions issued by us in relation to the security and proper use of the Platform Services.

If we reasonably believe that you have breached any of these obligations, we may warn you, restrict your permissions, suspend your access, close your SYKKA Account or refuse to provide Platform Services to you in the future.

6. Data Usage and Privacy Protection

6.1We may collect, use, store, disclose and otherwise process your personal information and Transaction information for the purposes set out in the Privacy Policy, including: registering and administering your SYKKA Account; verifying your identity; conducting KYC, AML, sanctions and fraud checks; processing and monitoring Transactions; providing and improving the Platform Services; providing customer support; maintaining Platform security; complying with Applicable Law; and communicating with you about the Platform Services etc.

6.2The collection, use, disclosure, storage and retention of Personal Data shall be governed by the Privacy Policy, as amended from time to time. The Privacy Policy forms part of this Agreement.

6.3Your Personal Data and other information may be transferred to, stored in or processed in jurisdictions outside your jurisdiction of residence where reasonably necessary to provide the Platform Services or comply with Applicable Law. We shall implement safeguards required by Applicable Law in respect of any cross-border transfer or processing of Personal Data.

6.4We may retain Personal Data, account information and Transaction records for the period required by Applicable Law or reasonably necessary for regulatory, accounting, audit, security, fraud-prevention or dispute-resolution purposes.

6.5You shall not provide us with Personal Data relating to another person unless you have obtained all notices, consents and authorizations required by Applicable Law.

7. Suspension and Termination of Services

7.1We may suspend or restrict all or part of the Platform Services if:

  1. a)you breach this Agreement or any applicable Rule;
  2. b)your Registration Information requires verification or is suspected to be false, incomplete or misleading;
  3. c)your SYKKA Account presents a security, fraud, compliance or operational risk;
  4. d)you fail to provide information or documents reasonably requested by us;
  5. e)you fail to pay applicable Fees, if any;
  6. f)you engage in or are suspected of engaging in unlawful, fraudulent or prohibited activities;
  7. g)suspension is required by Applicable Law, a regulatory authority, law-enforcement authority or Service Provider;
  8. h)suspension is necessary for scheduled or emergency maintenance;
  9. i)a third-party Service Provider suspends or restricts a relevant service; or
  10. j)we have other reasonable grounds to suspend or restrict the Platform Services.

Where reasonably practicable, we shall notify you before suspending the Platform Services. We may suspend access immediately where prior notice is not reasonably practicable, is prohibited by Applicable Law or may compromise security or an investigation.

7.2We may terminate this Agreement, close your SYKKA Account and discontinue the Platform Services if:

  1. a)you materially breach this Agreement and fail to remedy the breach within the period specified in our notice;
  2. b)you provide false, fraudulent, incomplete or misleading information;
  3. c)you use the Platform for unlawful, fraudulent or prohibited activities;
  4. d)you fail to pay applicable Fees and do not pay the outstanding amount within thirty (30) days after receiving a payment reminder;
  5. e)you become insolvent, bankrupt, dissolved or subject to liquidation or similar proceedings;
  6. f)continued provision of the Platform Services is prohibited or restricted by Applicable Law or a competent authority;
  7. g)a relevant Service Provider requires us to terminate or cease providing the Platform Services; or
  8. h)there are other legal, regulatory, security or operational grounds making continued performance of this Agreement unreasonable or unlawful.

7.3You may terminate this Agreement by submitting a written termination request through the Platform or another designated communication channel. Before termination, you must settle all outstanding amounts and complete any required withdrawal, transfer, verification or account-closing procedures.

7.4Upon termination: you shall immediately cease using the Platform Services; we may revoke or disable your access credentials; all outstanding Fees and other amounts payable by you shall become immediately due and payable; we may delete, anonymize or retain your account information in accordance with the Privacy Policy and Applicable Law; and termination shall not affect any rights, obligations or liabilities accrued before termination.

7.5Notwithstanding termination, we may retain information relating to your SYKKA Account, Personal Data and Transactions for the period required by Applicable Law or reasonably necessary for compliance, audit, fraud prevention, security, dispute resolution or the establishment, exercise or defense of legal claims.

8. Intellectual Property Rights

8.1You understand and agree that all intellectual property rights (including but not limited to copyright, trademark right, patent right, trade secret, etc.) of the Platform's software, programs, codes, interface designs, functional modules, trademarks, logos, texts, pictures, etc. belong to us. Any right not explicitly granted to you under this Agreement is reserved by us.

8.2You shall not (and shall not allow any third party to) infringe our intellectual property rights. Without our written permission, you shall not copy, modify, disseminate, display, rent, sell or use any content of the Platform for other commercial purposes.

8.3The intellectual property rights of non-confidential commercial information you upload on the Platform belong to you, but you grant us a free, non-exclusive right to use such information within the scope of providing Platform Services, publicity and promotion, etc. We have the right to use such information within a reasonable scope without further notice to you.

9. Disclaimer and Limitation of Liability

9.1The Platform Services are provided on an "as is" and "available" basis. We will do our best to ensure the stability and security of the Platform, but we do not guarantee that the Platform Services are free from defects and faults, nor do we guarantee the absolute accuracy of the Platform data. We shall not be liable for breach of contract for service defects or data errors caused by reasons not attributable to us such as technical limitations and industry practices.

9.2We shall not be liable for service interruption, delay or failure to provide Platform Services caused by force majeure (including but not limited to natural disasters, government acts, policy adjustments, cyber attacks, basic operator failures, etc.), but we shall notify you in a timely manner and take remedial measures within a reasonable scope.

9.3Losses caused by your own reasons (including but not limited to account theft, information leakage, operation errors, improper permission management, etc.) shall be borne by you on your own, and we shall not be liable.

9.4Under any circumstances, the total amount of compensation liability we bear to you based on this Agreement and relevant orders and services (whether based on contract, tort or any other liability theory) shall not exceed the total amount of fees you have paid to us for the services causing your losses in the 12 months before the occurrence of the damage.

9.5Nothing in this Agreement excludes or limits liability to the extent such exclusion or limitation is prohibited by Applicable Law.

10. Confidentiality Obligations

10.1“Confidential Information” means any non-public information disclosed by one Party to the other Party in connection with this Agreement, including business information, technical information, security information, trade secrets, account information and Personal Data.

10.2Each Party shall:

  • •keep the other Party’s Confidential Information confidential;
  • •use Confidential Information only for the purposes of performing or exercising rights under this Agreement;
  • •not disclose Confidential Information to any unauthorized third party; and
  • •implement reasonable safeguards to prevent unauthorized access, use or disclosure.

10.3A Party may disclose Confidential Information:

  • •to its Affiliates, employees, professional advisers, contractors or Service Providers who need to know the information and are subject to confidentiality obligations;
  • •with the other Party’s prior written consent; or
  • •where required by Applicable Law, a court order, regulatory authority or law-enforcement authority.

Where legally permitted, the receiving Party shall provide prior notice of any compulsory disclosure.

10.4Confidential Information does not include information that:

  • •is or becomes publicly available through no breach of this Agreement;
  • •was lawfully known to the receiving Party before disclosure;
  • •is lawfully received from a third party without confidentiality restrictions; or
  • •is independently developed without use of the disclosing Party’s Confidential Information..

11. Contact Information

If you have any questions, comments or suggestions about the content of this Agreement, or need to exercise relevant rights, you can contact us through the customer service channel within the Platform. After receiving your request, we will verify your identity in a timely manner and handle relevant matters.

12. Governing Law and Dispute Resolution

12.1The formation, validity, interpretation, performance and dispute resolution of this Agreement shall be governed by the laws of the Hong Kong Special Administrative Region (excluding conflict of law rules).

12.2Any dispute or disagreement arising between the two parties from this Agreement shall first be resolved through friendly negotiation; if the negotiation fails, any dispute shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration. The arbitration shall be conducted in accordance with the current rules of HKIAC, the seat of arbitration shall be Hong Kong, the arbitration shall be conducted in English by a sole arbitrator, and the arbitral award shall be final and binding. During the dispute resolution period, except for the disputed matters, both parties shall continue to perform other terms of this Agreement.