Why Is My Withdrawal Marked as Failed?

The Withdrawal Did Not Pass Security Checks

The withdrawal was stopped before being submitted to blockchain.

The withdrawal amount will be returned to your Sykka balance.

Contact Sykka Support before submitting another withdrawal so that we can assist you.

The Withdrawal Failed on Blockchain

The withdrawal was submitted to the blockchain but could not be completed due to a blockchain or technical issue.

Once the failure is confirmed, the withdrawal amount will be returned to your Sykka balance.You can submit another withdrawal after the funds have been returned.

If the funds have not been returned or another withdrawal also fails, contact Sykka Support and provide the transaction hash (TXID).